Have you ever had a problem with your HWCOM HP laptop during the weekend or in the evening hours when College of Medicine (COM) IT department is closed? In order to help HWCOM students who need a loaner laptop immediately at those times, the Medical Library is now offering the new Laptop Loaner Program in cooperation with COM IT. As long as the library is open, you can check out a loaner laptop even when COM IT is closed.
To check out a loaner laptop, visit the Medical Library and ask for one at the Help Desk. A Help Desk staff member will ask you to fill out a form and check out the laptop to your library account. A student will need to take his or her own malfunctioning laptop to COM IT for repairs.
Once COM IT finishes the repair and a student receives back his or her own laptop from COM IT, the student will return the loaner laptop to the Medical Library (including the power cords). Upon the return of the loaner laptop, it will be cleared off of the borrowed item list in the student’s library account.
The loaner laptop and the power cords must be returned in person to a Library Help Desk staff member and cannot be left unattended at the library Help Desk. Currently, the Medical library has two loaner laptops for check out.
If you have any questions, contact the Medical Library Help Desk at (305) 348-1466.